COVID-19 (Coronavirus) Information for Residents

North Zone Update 

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Up-to-date COVID-19 Information 

COVID-19 information for Albertans

COVID-19 map:




Get the App

Quickly identifying and isolating positive cases is an important part of our response to the COVID-19 pandemic and preventing the spread. The Government of Alberta has developed an app called ABTraceTogether that will notify you if you've been exposed to COVID-19 – or if you've exposed others – while protecting your privacy.

The more Albertans who voluntarily download and use the app, the safer we'll be, and the faster we can reopen the economy.

Learn more:




Be Wary of COVID-19 Phishing Scams

Big Lakes County would like to remind residents to continue exercising caution when receiving phone calls or email notifications about COVID-19. There are a number of scams circulating hoping to take advantage of the public's anxiety during this time.

Fraudulent health products, fake charities, and websites selling fake face masks are some of the most common scams circulating during the COVID-19 pandemic according to the Better Business Bureau.

Only buy products from reputable stores and websites and be wary of fraudulent fundraising efforts. AHS will never call and ask for credit card information. Suspected scams can be reported at or via the Canadian Anti-Fraud Centre.



FAQ'S On Declaring A Local State Of Emergency (SOLE)

What is a SOLE?

A State of Local Emergency (SOLE) is a declaration made by the local authority so that extraordinary actions may be taken to deal with an emergency.


Misconceptions on declaring a SOLE:

1) a local authority is not required to declare a SOLE in order to activate their ECC or community emergency plans

2) a SOLE is not required in order for a local authority or citizens to be eligible for financial assistance through a disaster recovery program


Why would a municipality declare a SOLE?

The primary reason a municipality would declare a SOLE would be to create a legal state of affairs of a temporary nature (must be renewed every 7 days) so that it may take extraordinary actions to deal with the situation at hand.


Extraordinary actions include:

- acquiring or using personal property

- controlling or prohibiting travel

- evacuating people, livestock and personal property

- entering any building or land without a warrant

- demolishing or removing trees, crops, or structures

- fixing prices

- conscripting people


As of today, Big Lakes County has not yet declared a SOLE.  Through the declaration of a State of Public Health Emergency, the province is already monitoring and dealing with everything a Local Authority’s  SOLE would encompass.   


The province’s State of Public Health Emergency enables the following:

- Acquire or use any real or personal property;

- Authorize or require any qualified person to render aid of a type the person is qualified to provide;

- Authorize the conscription of persons needed to meet an emergency;

- Authorize the entry into any building or on any land, without warrant, by any person; Provide for the distribution of essential health and medical supplies and provide,

- Maintain and coordinate the delivery of health services.

- May impose, authorize the absence from employment of any persons who are; ill with pandemic influenza, or caring for a family member ill with pandemic influenza.

- Order the closure of food & beverage establishes or other places of group gathering; Order the cessation of (indoor or outdoor) group gatherings

- Quarantine a group or people, a facility, or an entire community.


At this time, the County has not deemed it necessary to enact further restrictions.  We would like to assure our residents that we are continuing to carefully monitor the risks associated with COVID-19 daily and we are busy working behind the scenes to coordinate our Pandemic Influenza Support and Business Continuity Plans.




No Wipes Down The Pipes

As you follow the advice of our public health officials and continue to disinfect your homes and businesses, Big Lakes County would like to remind our residents to place the following items in the garbage:
- Flushable, disposable, cleaning or baby wipes
- Paper towels, cloth towels, or any type of rag
- Diapers (including cloth, cotton, disposable, or plastic)
- Feminine hygiene products
- Facial tissues

Putting these items down toilets may plug sewers and cause raw sewage to back up into YOUR HOME.



Resources for Big Lakes County Residents & Businesses Affected by COVID-19

Small businesses are the backbone of our local economy. We’re here for you. The Big Lakes County Economic Development Authority and our BLC communications team have developed a list of resources and tools primarily for businesses, but also for individuals and industries. You’ll find general information, including governments’ and the World Health Organization’s website portals containing very important health, social, and economic information; federal government resources; provincial government resources; and tools and resources for businesses from various business councils, associations, and other organizations that support small businesses.


  • Coronavirus disease (COIVD-19)| Government of Canada | Main Site with downloadable resources, minute-by-minute updates, and links to travel advice Canada’s financial response, prevention and risk, symptoms and treatment
  • COVID-19| Government of Alberta | Portal for all main information from the provincial government
  • COVID-19| World Health Organization | Most recent information by WHO
  • COVID-19| Big Lakes County | Up-to-date local information and announcements. Also, see the Big Lakes County Facebook page




Support for people facing unemployment


Support for people who are sick, quarantined, or in directed self-isolation


Support for people who are unable to work


Access to credit


Support for farmers

  • Increasing credit available – additional $5 billion in loans to producers, agribusiness, and food processors to help with losses and cashflow | applicants should contact their FCC relationship manager or the FCC Customer Service Centre at 1-888-332-3301 to discuss their individual situation and options.

Provincial Support for Individuals

  • Alberta Emergency Isolation Support Gives eligible Albertans upon approval $1140 within 48 hours  
  • Job-protected leave - Changes to the Employment Standards Code allow full and part-time employees to take 14 days of job-protected leave if they are: required to self-isolate or caring for a child or dependent adult who is required to self-isolate. Doesn’t apply to self-employed individuals or contractors.
  • Education property tax deferral - Education property tax rates will be frozen at last year’s level – reversing the 3.4% population and inflation increase added in Budget 2020


Provincial Support for Businesses

  • Alberta Employment Standards Rules| Laws for minimum wage, overtime, holidays, job-protected leaves, vacations, hours of work, earnings, youth workers and termination.
  • Downloadable posters - Use these posters to share tips on ways to practice physical distancing and let your clients or customers know your business or workplace is open or closed.
  • Banks and Credit Unions – contact your banks directly to find out what programs and resources they offer
  • WCB premium payment deferral - Small, medium and large private-sector employers can defer WCB premium payments until 2021. For small and medium businesses, the government will cover 50% of the 2020 premium when it is due in 2021 – saving businesses $350 million.
  • Guidance for reopening  
  • Canada Emergency Rent Subsidy (CERS) - Canadian businesses, non-profit organizations, or charities who have seen a drop in revenue due to the COVID-19 pandemic may be eligible for a subsidy to cover part of their commercial rent or property expenses, starting on September 27, 2020, until June 2021. This subsidy will provide payments directly to qualifying renters and property owners, without requiring the participation of landlords. If you are eligible for the base subsidy, you may also be eligible for lockdown support if your business location is significantly affected by a public health order for a week or more.

  • Canada Emergency Wage Subsidy (CEWS) - As a Canadian employer who has seen a drop in revenue due to the COVID-19 pandemic, you may be eligible for a subsidy to cover part of your employee wages, retroactive to March 15. This subsidy will enable you to re-hire workers, help prevent further job losses, and ease you back into normal operations.



Provincial Support for Industries


  • Travel Alberta – statistics, toolkits, resources, and updates from Travel Alberta, Alberta’s destination promotion organization 











The Mental Health Help Line: 1-877-303-2642 | available 24/7 to provide advice and referrals to community supports near you.



  • Canadian Chamber of Commerce– COVID-19 mailing list for key announcements, updates on the latest information, and available resources
  • Economic Developers Alberta – hosts a weekly webinar on various topics; these webinars are recorded and available online
  • Covid Continuity – a group of businesses and communities started this free website and newsletter to support organizations working through the challenges of the COVID-19 outbreak




COVID-19 media release