The Family and Community Support Services program is provided in each of the hamlets within Big Lakes County and within the Town of High Prairie.

  1. To improve the quality of life for our community by assisting people to address their own needs and help themselves.
  2. To help people help themselves to live a happier and healthier life.
  3. To educate the community and make people aware of choices and options, thereby, giving individuals power over their own life.
Services Offered
  • Home Support Program
  • Community Outreach Workers
  • Community Networking
  • Seniors Programs
  • Community Volunteer Tax Preparation Program
  • Youth Programs
  • Community Newsletters
  • Family Programs
  • Awareness Projects
  • Workshops/Seminars
  • Referral Services
  • Interagency Coordination
  • Emergency Social Services
Home Support
Home Support is offered to residents of Big Lakes County and the Town of High Prairie who may require assistance with household cleaning due to illness, age or medical condition. Big Lakes County Family and Community Support Services will provide up to 4 hours of service per week and service fees are charged based on income. Please contact the local Family and Community Support Services office in your community or call the County Office for more information. Toll Free 1-866-523-5955.
Frequently Asked Questions

Outreach Workers are in the communities to assist residents of Big Lakes County, and the Town of High Prairie. They assist with government forms, provide resource information, refer residents to other agencies and do tax returns for low-income residents. They also act as an advocate for residents when they deal with various government departments.

Applications for AISH, CPP, Old Age Security, Guaranteed Income Supplement, Alberta Senior Benefit, Aids to Daily Living, RRAP, EARP, HASI, Alberta Special Needs Grants for Seniors, Alberta Blue Cross, Passport Applications, etc.


If the form you require is not listed, rest assured that they will do their best to assist you.

Provincial Family and Community Support Services legislation does not allow us to provide services to Reserves and Settlements. Government funding for these services is provided outside our program. Reserves and Settlements may receive government funding to establish their own Family and Community Support Services services.

Contact your Family and Community Support Services Office.

Each Outreach office provides special events for their community. They all have Family Day activities, special events during Seniors Week, Volunteer Appreciation activities and Christmas Angel Programs.

Home Support is a light housekeeping service available to residents of the county. This is a subsidized service for disabled residents and seniors who need assistance so they can remain in their own homes. Fees can be as low as $5.00 per hour, depending on your income level. Bills are sent out monthly. Heavy cleaning such as spring cleaning or yard work is not provided. Home Support workers are prohibited from entering a home if the client is not present. Contact your community Outreach Worker for more information or to apply for Home Support.

Family and Community Support Services makes every effort to deliver youth programs in Grouard, Joussard and Faust. Babysitting and Home Alone Safely courses are also offered on a regular basis.

Family and Community Support Services provides Hamlet newsletters to the residents of Big Lakes County with information on what is happening in your area. If you are a resident of Big Lakes County with a High Prairie mailing address or not already receiving a newsletter, please send an email to Tori Dumaresque at or call 780-776-3811 for more information.