Utilities - Water & Sewer

The Utilities department administers water and wastewater services to five hamlets, seven rural areas, three water co-ops, and two reserves. On April 30, 2016 the County assumed ownership of the Riverbend Pumphouse.

The department has nine fulltime staff consisting of the: Director of Utilities, Utilities Manager, Utilities Coordinator, and 6 Utilities Operators. They’re responsible for:

Water/Sewer Hookups Within County Hamlets

1. Customer is applying for hookups & the service connections to the lot are in place Were local improvements charged on the lot? (check LIP register: local improvements may have been charged against the lot and subsequently been paid out)
   • Yes – No Hookup Fee
   • No -$15,000 Water
   • $7,000 Sewer
   • Condominium Developments
     • $7,000 Water
     • $4,000 Sewer
2. Customer is applying for hookups & there are no service connections to the lot
   • Local improvement charges on the lot are not taken into consideration.
     (Off-site levies on newly sub-divided lots are considered to offset a portion of costs related to water/sewer infrastructure.)
   • The customer is responsible for actual costs of constructing the service connections.The customer must pre-pay a $2500 deposit;
     • The customer’s choice of contractor must be pre-approved by County staff;
     • The service connections must be inspected by County staff upon completion;
     • Upon approval of construction, the customer’s deposit will be refunded.
3. Customer is applying and the property is not served by a water/sewer main
   • The customer will have to assume costs required to install the water/sewer mains;
   • The customer will have to pay to have the service connections installed;
   • Contact the County Utility Department for further information;

Water Hookups Outside Of Hamlet Boundaries

1. Customer is connecting to County Main Lines
   • $20,000 fee for capital infrastructure costs plus cost of service connection (as noted above)
2. Customer is connecting to Water Co-op Lines
   • The customer must apply to the appropriate water co-op;
   • Co-ops will charge their standard hook-up fee;
   • Co-ops will advise the County of the new customer.

Water/Sewer Rates

These rates were approved by Bylaw 22-2010. Water and Sewer Rates Effective May 1, 2015.